Shipping Policy

1. Order Processing

Orders are generally processed within 1–2 business days after payment has been successfully received.

During holidays, promotional periods, or unusually busy periods, processing may occasionally take a little longer.

Orders placed on weekends or holidays are generally processed on the next available business day.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Please allow 1–2 business days for tracking information to become active after the shipping confirmation is sent.

2. Shipping Within the United States

We currently offer the following shipping options for eligible US orders:

Standard Shipping

$5 flat rate
FREE for orders over $50
Estimated delivery: 2–5 business days after shipment

Expedited Shipping

$12 flat rate
Estimated delivery: 2–3 business days after shipment

Shipping times are estimates and are not guaranteed delivery dates.

Please remember that the estimated delivery period begins after your order has been processed and shipped. You should therefore allow an additional 1–2 business days for order processing.

Delivery times may be longer during holidays, severe weather, carrier disruptions, peak shopping periods, or other circumstances outside our control.

3. International Shipping

We ship to customers in many countries around the world.

International Shipping Rates

$15 flat rate for international orders
FREE international shipping for orders over $110

International delivery times vary depending on the destination, local carrier, customs processing, and other factors.

As a general estimate, international orders may take approximately 7–15 business days after shipment, although some destinations may require additional time.

International delivery estimates are not guaranteed.

Customs inspections, local postal delays, weather conditions, holidays, and other circumstances may affect the actual delivery time.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country.

These charges are not included in the product price or shipping fee unless specifically stated at checkout.

Any customs duties, taxes, or import charges imposed by the destination country are generally the responsibility of the customer.

Customs procedures and charges vary by country, and we do not control the decisions or processing times of local customs authorities.

4. 100% Discreet Shipping Promise

Your privacy matters to us.

Every order from MenPantyhoseShop.com is shipped in 100% plain and discreet packaging. You do not need to request discreet shipping—it is our standard for every order.

Our discreet shipping practices include:

Plain Outer Packaging: Orders are shipped in plain, unbranded packaging such as neutral boxes or opaque mailers.
No Product Information: The outside of the package does not display product names, product images, or descriptions of the items inside.
No Visible Product Category: Nothing on the exterior identifies the package as containing men’s hosiery, pantyhose, tights, or intimate apparel.
Opaque Packaging: The packaging is designed to keep the contents completely hidden during handling and delivery.
Discreet Shipping Label: Shipping labels use standard shipping information and do not unnecessarily identify the products inside.

We understand that privacy is an important part of your shopping experience. That’s why discreet packaging is standard on every order from MenPantyhoseShop.com.

5. Shipping Carriers

Depending on the destination, package size, shipping method, and fulfillment arrangements, orders may be delivered through carriers such as USPS, UPS, FedEx, or other reliable local and international delivery services.

We may select the carrier that is most appropriate for your order and destination.

The carrier shown in your shipping confirmation or tracking information will be the most accurate source for current shipment details.

6. Tracking Your Order

Once your order has shipped, we will send a shipping confirmation email containing your tracking information.

Please note that tracking information may not immediately display movement after the shipping label is created.

It can take 1–2 business days for the carrier’s tracking system to begin showing updates.

If you have not received your tracking information after the expected processing period, please check your spam or junk email folder first.

If you still cannot find the shipping confirmation, contact us at:

support@menpantyhoseshop.com

Please include your order number so that we can assist you more efficiently.

7. Shipping Address

Please carefully review your shipping address before completing your purchase.

We are not responsible for delays or failed deliveries caused by an incorrect, incomplete, or outdated shipping address provided by the customer.

If you notice an address mistake after placing your order, please contact us as soon as possible and before the order ships.

We will do our best to update the address or cancel the order before shipment, but we cannot guarantee that changes will be possible once the order has entered the shipping process.

Once an order has shipped, the shipping address generally cannot be changed by us.

8. Undeliverable or Returned Packages

A package may be considered undeliverable if:

The shipping address is incorrect or incomplete
The recipient refuses delivery
The package is not collected within the carrier’s holding period
The carrier is unable to complete delivery after multiple attempts
Local delivery restrictions prevent successful delivery

If a package is returned to us as undeliverable, please contact us at support@menpantyhoseshop.com.

Depending on the circumstances, we may offer to:

Reship the order after confirming the correct address; or
Issue a refund after deducting applicable shipping or return costs.

If the failed delivery resulted from an incorrect address provided by the customer, additional shipping charges may apply for reshipment.

9. Delayed Shipments

Delivery estimates are provided for convenience and are not guaranteed.

A shipment may take longer than expected because of:

Carrier delays
Severe weather
Public holidays
Customs processing
Incorrect address information
High shipping volumes
Transportation disruptions
Other circumstances beyond our reasonable control

If your tracking information continues to show movement, please allow additional time for delivery.

If tracking has not updated for an extended period, please contact us with your order number and tracking information so we can review the situation.

10. Lost or Missing Packages

If your package appears to be lost or has not arrived within a reasonable period after the expected delivery window, please contact us.

If tracking shows that the package was delivered but you cannot locate it, please first check:

Your mailbox or usual delivery location
Around your property
With household members
With neighbors
Any designated safe location
Directly with the shipping carrier

If the carrier confirms that the package is lost or missing, please provide us with the relevant information or documentation when available.

We will review the circumstances and determine an appropriate resolution.

11. Delivered but Not Received

If tracking indicates that your order has been delivered but you have not received it, please contact the carrier first because the carrier may have additional delivery information, such as the delivery location or delivery scan details.

You should also contact us at:

support@menpantyhoseshop.com

We will review the available shipping information and assist you where reasonably possible.

However, we cannot guarantee a replacement or refund for packages that the carrier confirms were successfully delivered to the address provided at checkout.

12. Shipping Restrictions

We may not be able to ship to every country, territory, military address, remote location, or restricted destination.

If a destination is unavailable at checkout, please contact our support team to determine whether another shipping option may be available.

We reserve the right to cancel and refund an order if we determine that delivery to the provided destination is not reasonably possible.

13. Multiple-Item Orders

If your order contains multiple products, they may occasionally be shipped separately depending on product availability and fulfillment arrangements.

If your order is shipped in more than one package, you may receive separate tracking information.

You will not be charged additional shipping fees solely because your order is shipped in multiple packages unless the applicable shipping terms were clearly presented to you before purchase.

14. Shipping and Returns

This page explains our shipping practices.

For information about damaged, defective, incorrect, or otherwise eligible items, please see our Refund & Return Policy.

If you receive an item that is damaged, defective, incorrect, or significantly different from what you ordered, please contact us before sending the item back.

15. Contact Us

If you have questions about your order, shipping status, tracking information, or delivery, please contact us:

MenPantyhoseShop.com
Email: support@menpantyhoseshop.com

Please include your order number whenever possible so that we can assist you more quickly.

We appreciate your order and are committed to providing reliable delivery and discreet service.

TOC